SureStay Hotel by Best Western Helen Downtown | Hotel in Helen, GA

| 8.5 (1128 Reviews) |  3 Bathrooms  16 Guests
Helen Hotel | SureStay Hotel by Best Western Helen Downtown

Hotel with Parking, Pool and Designated Smoking Area

Located in the heart of a German alpine-inspired, this motel features a continental breakfast and heated outdoor pool. The Chattahoochee River is 10 minutes’ walk away. A small refrigerator, microwave, and cable TV are included in all rooms at Best Western. Select rooms include a spa bath as well. Free property-wide WiFi allows guests to stay in touch with friends and family between hikes through nearby Unicoi State Park 3 miles away. Free on-site parking and vending machines are available. Chattahoochee National Forest and Yonah Mountain, also known as Bear Mountain, are within 8 miles from the property. Yonah Mountain Vineyards are 4 miles away.

SureStay Hotel by Best Western Helen Downtown is located in Helen.

This 57 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Accessibility, Internet, and several others. This is a 3 star rated property and has over 1128 reviews with the average score of 8.5 . Coming to Helen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 57 Bedrooms Hotel if you want to learn more about this Casai place in Helen. These details are authentic, as they are provided by our partner, booking.com.

This SureStay Hotel by Best Western Helen Downtown in Helen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “SureStay Hotel by Best Western Helen Downtown”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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8396 South Main Street, Helen, GA 30545, USA

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Business Services
Sports/Activities
Fireplace/Heating
Guest Services
Child Friendly
Internet

Facility Overview

Breakfast
  • Snack bar
Parking
  • Parking on site
  • Parking
  • Free parking
Activities
  • Golf course (within 2 miles)
  • Hiking
  • Indoor pool (year-round)
  • Indoor pool
General
  • Facilities for disabled guests
  • Air conditioning
  • Smoke-free property
  • Convenience store on site
  • Wifi in all areas
  • Designated smoking area
  • Family rooms
  • Heating
  • Non-smoking rooms
Guest Services
  • Daily housekeeping
  • 24-hour front desk
  • Meeting/Banquet facilities
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Security/Safety
  • Key card access
  • Fire extinguishers
  • Smoke alarms
  • CCTV in common areas
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Cashless payment available
Spa
  • Swimming pool
  • Heated pool
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed
Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.09
Location:
9.41
Staff:
8.93
Facilities:
8.28
Comfort:
8.57
Cleanliness:
8.55
DANIEL
Nov 5, 2025 08:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Great location/ clean / comfortable and great bkfst
Summary: They deliver way more than the cost might sugest. Wish we.ould have stayed longer.. But will return
See All Reviews

Room Arrangement

Room Info Facilities
King Room -Non-Smoking
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed

Internet

Internet facilities

Bathroom

Hairdryer

Kitchen

Refrigerator, Microwave

General

Interconnecting room(s) available, Ironing facilities

Services

Wake-up service
Double Room with Two Double Beds - Non-Smoking
Room Type: Quad
Room Size: 30 m2
2 Full bed(s) Bed

Internet

Internet facilities

Bathroom

Hairdryer

Kitchen

Refrigerator, Microwave

General

Interconnecting room(s) available, Ironing facilities

Services

Wake-up service
King Suite - Non-Smoking
Room Type: Double
Room Size: 45 m2
1 King bed(s) Bed

Internet

Internet facilities

Bathroom

Hairdryer

Kitchen

Refrigerator, Microwave

General

Interconnecting room(s) available, Ironing facilities

Services

Wake-up service
King Suite with Spa Bath - Non-Smoking
Room Type: Double
Room Size: 45 m2
1 King bed(s) Bed

Bathroom

Hairdryer

Kitchen

Refrigerator, Microwave

General

Interconnecting room(s) available, Ironing facilities

Living Area

Fireplace

Services

Wake-up service
King Suite with Balcony, Spa Bath, Fireplace and Walk-In Shower - Non-Smoking
Room Type: Double
Room Size: 45 m2
1 King bed(s) Bed

Bathroom

Hairdryer

Outdoors

Balcony

Kitchen

Refrigerator, Microwave

General

Interconnecting room(s) available, Ironing facilities

Living Area

Fireplace

Services

Wake-up service
Double Room with Two Double Beds - Mobility Accessible/Non-Smoking
Room Type: Quad
Room Size: 30 m2
2 Full bed(s) Bed

Bathroom

Hairdryer

Kitchen

Refrigerator, Microwave

General

Interconnecting room(s) available, Ironing facilities

Services

Wake-up service

FAQ's

Is this Helen hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Helen hotel?

Check-in time for Helen hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Helen hotel have a swimming pool?

Yes, this Helen hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Helen hotel?

Best-rates for the Helen hotel starts from $134 per night with includes Wheelchair Accessible, Business Services, Child Friendly, Air Conditioner, Ocean View, Oceanfront, Security/Safety, Sports/Activities, Fireplace/Heating, Guest Services, View, Private Pool, Balcony/Terrace, Accessibility, Internet, Parking, Pool, Designated Smoking Area with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Helen hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Helen hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Helen hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Helen hotel?

Based on the information reported by the owner or manager, the Helen hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Helen hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Helen hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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